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Program Overview

At Accompany we understand that having insurance and a financial safety net is essential to financial security. That’s why with our partners at Resilient, we are proud offer you a LifeGuardTM Term Life and Accidental Death & Dismemberment insurance policy that you will never have to pay for. It is included – at no cost to you – with your loan.

To receive LifeGuardTM insurance, you must meet the following requirements:

  1. Be Eligible: Any borrower of Accompany who receives a new loan closing after October 1st, 2024 is eligible and automatically enrolled in the program

  2. Qualify: An enrolled borrower who is current on payments and continues to make on-time repayments each month on their loan

Accompany is providing two tiers of coverage. Customers with loans over $10,000 will receive a $25,000 of Term Life and $25,000 of AD&D insurance protection. Customers with loans of $10,000 and under will receive $10,000 of Term Life and $10,000 of AD&D insurance protection. You will not be asked any medical questions, take any tests, nor EVER be asked to pay anything for the policy. Your insurance will begin the month following your first repayment and continue for as long you make on time payments. Accompany will cover the cost of the entire premium for the full duration of your loan

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Benefits of Making an Account

Although it is not required and you will be covered regardless, we encourage you to create an account. There are several benefits that come with creating an account, including:

  1. Name and inform your beneficiary of the existence of the insurance policy. This means that should something happen to you, they will know the policy exists and as the named person, be able to submit a claim for payment. Policies that do not have a beneficiary named will automatically go the estate of the policy holder. This can cause delays in payment and ultimately it could take many years for the money to be received by your loved one(s) while the estate is settled

  2. See your current coverage status at any time

  3. Download and review your policy forms and certificate of insurance. Keep these documents on file and provide a copy to your beneficiary if you wish

  4. Get your Financial Health score. The Financial Health scale is a free tool to help you measure your financial well-being. The scale is scored from 0 to 100. It contains 5 questions that will help you capture how you feel about your financial security and freedom of choice and benchmark yourself against national averages.

  5. Make changes to your account should you move, change email address, wish to change information about your beneficiary, etc.

You may create and account at any time while your loan is active.

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Missed payment

  1. If you miss a payment, you will need to get current on your loan payment within 61 days or your insurance will lapse and you will no longer be covered.

Claims

  1. Gather required documents Click Here
  2. Call Resilient to initiate claims process

  3. Resilient will review your claim, determine if any additional documents are required, and disburse any valid claim.

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